Privacy Policy
This website is brought to you by M/s. Pregy Associates LLP. Terms like “we”, “us”, “our”, “pregymatic” etc. in this Privacy Policy refer to Pregymatic. Terms like “you”, “your”, etc. refer to you, the user of the website, irrespective your registration with this website.
Please read the Pregymatic Website’s Privacy Policy carefully and do not use the website or any Pregymatic communication via any social media if you disagree with any of the practices contained herein below.
Please do not use this website if you are a minor by age (i.e., below the age of 18.).
THE POLICY IS PUBLISHED IN COMPLIANCE WITH FOLLOWING:
- Section 43A of the Information Technology Act, 2000;
- Regulation 4 of the Information Technology(Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);
- Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
This Privacy Policy states the following:
- The type of information collected from the Users, including Personal Information and Sensitive Information relating to an individual;
- The purpose, means and modes of collection, usage, processing, retention, and destruction of such information; and
- How and to whom Pregymatic will disclose such information.
By clicking on the “I accept” button at the end of page, containing the Terms of Use or by providing us your Personal Information or by making use of the features provided by the Website or going through our communication over any social media platform, You hereby agree and provide consent to the collection, storage, processing, disclosure and transfer of Your Information, in accordance with this Privacy Policy. You acknowledge that You are providing Your Personal Information on our own volition.
You have the option not to provide us the Personal Information sought to be collected. You can withdraw Your consent at any point, directly from the website or by informing us in prior. If you do not provide us Your Personal Information or if You withdraw the consent at any point in time, We shall have the option not to fulfil the purposes for which the said Personal Information was sought and we may places restricts on You from accessing the Website.
What kind of information is collected?
Our Services require us to know who you are as meet your needs. When the Services are accessed, or through any interaction with us via emails, calls or other form of correspondence, we might require you to voluntarily provide us with information sought for that may personally identify you or could be used to personally identify you. You hereby agree to the collection of such information by Pregymatic. Without prejudice to the generality of the above, information collected by us may include the following but not limited to:
- contact data (such as your email address and phone number);
- demographic data (such as your gender, your date of birth and your pin code);
- data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
- insurance data (such as your insurance carrier and insurance plan);
- other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
This data collected from you by Pregymatic may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules. “Personal Information” is defined under the SPI Rules to mean and include any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
- passwords;
- financial information such as bank accounts, credit, and debit card details or other payment instrument details;
- physical, physiological and mental health condition;
- sexual orientation;
- medical records and history;
- biometric information;
- information received by body corporate under lawful contract or otherwise;
- visitor details as provided at the time of registration or thereafter; and
- call data records.
Pregymatic will be free to use, collect, disseminate and disclose information that is freely available in the public domain without your consent.
Privacy Terms
- Users
- All the information provided to Pregymatic by a User, including but not limited to Personal Information or any Sensitive Personal Data or Information, is voluntary and on own volition. You are aware that Pregymatic may have the information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for providing the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of any research, statistical or intelligence data in an aggregated or non-personally identifiable form to any third parties (d) for any communication purpose including but limited to booking appointments and for obtaining feedbacks (e) debugging customer support related issues (f) for contacting you to complete any transaction including incomplete transitions and other necessary transactions initiated by User. Pregymatic also reserves the right to use information provided by or about the User for the following purposes:
- Publishing the information on the Website.
- Contacting Users for intimating new products or services.
- Contacting Users for requesting feedback.
- Analyzing software usage patterns for improving product design and utility.
- Analyzing anonymized practice information for commercial use.
- Spread educational awareness about the issues via any tools.
- If you have voluntarily provided your Personal Information to Pregymatic for any of the purposes stated above, you hereby consent to collection and use of such information by Pregy and its affialites.
- Collection, use and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information’ under the SPI Rules requires your express consent. By providing your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable laws.
- Pregymatic does not control or endorse the content, messages or information found in any Services and, therefore, Pregymatic specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Pregymatic relating to same, and to the extent, such waiver may be ineffective, you agree to release any claims against Pregymatic relating to the same.
- You are responsible for maintaining the accuracy of the information submitted to us, as part of account registration. In case of any changes, you may correct, amend information by contacting us. We will make suitable efforts to make requested changes in our databases at the earliest. If you provide any information that is untrue, inaccurate, or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or Pregymatic has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, Pregymatic may, at its sole discretion, discontinue the Services provided to you. There may be circumstances where Pregymatic will not correct, delete or update your Personal Data, including (a) where the Personal Data is opinion data that is kept solely for evaluative purpose; and (b) the Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
- If you wish to cancel your account or request that we no longer use your information to provide you Services, you can do that directly from the website or may contact us. We will retain your information for as long as your account is active and as needed to provide you the Services. We shall not retain information for longer than required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then maybe held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes. Please note that your withdrawal of consent or cancellation of account may result in Pregymatic being unable to provide you with its Services or to terminate any existing relationship Pregy may have with you.
- If you wish to opt-out from receiving non-essential communications such as promotional and marketing-related information, please send us an email at [email protected]
- All the information provided to Pregymatic by a User, including but not limited to Personal Information or any Sensitive Personal Data or Information, is voluntary and on own volition. You are aware that Pregymatic may have the information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for providing the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of any research, statistical or intelligence data in an aggregated or non-personally identifiable form to any third parties (d) for any communication purpose including but limited to booking appointments and for obtaining feedbacks (e) debugging customer support related issues (f) for contacting you to complete any transaction including incomplete transitions and other necessary transactions initiated by User. Pregymatic also reserves the right to use information provided by or about the User for the following purposes:
- Pregymatic may require the User to pay with a credit card, wire transfer, debit card or cheque for Services for which subscription amount(s) is/are payable. Pregymatic will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use the same for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, Pregymatic provides you an option not to save your payment details. User is hereby advised that the internet technology is not full proof safe and User should exercise discretion on using the same.
- Due to the communications standards on the Internet, when a User or anyone who visits the Website, Pregymatic automatically receives the URL of the site. Pregymatic also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information may be utilised by Pregymatic to improve its Service. The linkage between User’s IP address and User’s personally identifiable information is not disclosed to any third parties. Notwithstanding the above, Pregymatic may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to develop its business. Pregymatic may use social media to collect your details via any of promotional or educational campaigns.
- The Website uses temporary cookies to store certain (that is not sensitive personal data or information) that is used by Pregymatic and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, Pregymatic may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies, however, do not store any Personal Information of the User. You may adjust your Internet browser to disable cookies. If cookies are disabled you may still use the Website, but the Website may be limited in the use of some of the features.
- A User may have limited access to the Website without creating an account on the Website. Unregistered Users can make appointments with the doctors by providing their contact details. In order to have access to all the features on our Website, a User must create an account with the Website. To create an account, a User is required to provide the following information, which such User recognizes and expressly acknowledges is Personal Information allowing others, including Pregymatic, to identify the User: name, User ID, email address, country, ZIP/postal code, age, phone number, password chosen by the User and valid financial account information. Other information requested on the registration page, including the ability to receive promotional offers from Pregymatic, is optional. Pregymatic may, in the future, include other optional requests for information from the User to help Pregymatic to customize the Website to deliver personalized information to the User.
- This Privacy Policy applies to Services operated by Pregymatic. Pregymatic does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which Pregymatic is not responsible or liable. Accordingly, Pregymatic does not make any representations concerning the privacy practices or policies of any third parties or terms of use of such websites, nor does Pregymatic guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Pregy of the website, the website’s provider, or the information on the website. If you decide to visit a third party website linked to the Website, you will do it at your own risk and consequences. Pregymatic recommends the User to read the privacy policies of that website.
- Pregymatic does not collect information about the visitors of the Website from other sources, save and except for the purposes of registration of the Users (the collection, use, storage and disclosure of which each End User must agree to under the Terms of Use in order for Pregymatic to effectively render the Services).
- Pregymatic maintains a strict “No-Spam” policy, which means that Pregymatic does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
- Pregymatic has implemented the best international market practices, security policies, rules and technical measures to protect the personal data under its control from unauthorized access and/or improper use or disclosure. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, Pregymatic shall not be held liable for any loss whatsoever incurred by the User.
- Pregymatic enforces reasonable security practices and procedures and has a comprehensively documented information security program and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Pregy’s business.
- Pregymatic considers the right to privacy extremely important and other than as specifically stated in this Privacy Policy, it will only disclose your Personal Information in the event it is required to do so by applicable laws, or when Pregymatic, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.
- Visitors
- No sensitive personal data or information is automatically collected by Pregymatic from any visitors of this website, who are accessing the Website.
- Certain provisions of this Privacy Policy are applicable to visitors of the website, and such visitors are also required to read and understand the privacy policy set out herein, failing which they are required to quit this Website immediately.
- If you, as a visitor, have inadvertently browsed any other page of this Website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this browser application should ordinarily clear all temporary cookies installed by Pregy. All visitors are encouraged to use the “clear cookies” option in the browsers to ensure proper clearing/deletion, as Pregymatic cannot guarantee, predict or provide for the behavior of the equipment of all the visitors of the Website.
- You will not be considered as a visitor if you have willingly submitted any personal data or information to Pregymatic through any means, including email, post or through the registration process on the Website. All such visitors will be deemed to be Users for the purposes of the Privacy Policy, and all the statements in this Privacy Policy shall apply to such persons also.
Confidentiality
- Pregymatic will maintain your Personal Information in electronic form on its equipments, and that of its employees/agents. Such information may also be converted to physical form as and when required. Pregymatic assures to take all necessary precautions to protect your personal information and implement reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Pregymatic’s business.
- No administrator at Pregymatic will have knowledge of your password/passocde. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website and its account when transactions/services are completed. Pregymatic does not undertake any liability for any unauthorized use of your account and password by any third parties. If you suspect any unauthorized use of your account, you must immediately notify Pregymatic by sending an email to [email protected] You shall be liable to indemnify Pregymatic due to any loss suffered by it, on account of unauthorized use of your account and password.
- Pregymatic makes the User information accessible to its employees, agents or partners and third parties only on a need-to-know basis and binds only its employees to strict confidentiality obligations.
- Part of the functionality of the Pregymatic is in assisting the patients to access information relating to them. Pregymatic may, therefore, retain and submit all such records to the relevant patients, or to their doctors.
- Notwithstanding the above, Pregymatic is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties, which outside the scope of the agreement with such partners and third parties. Further, Pregymatic shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Pregymatic including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc,
Change To Privacy Policy
- Pregymatic may update this Privacy Policy from time to time, with or without prior notice. In the event, there are any significant changes as to how Pregymatic treats User’s personally identifiable information, or in the Privacy Policy itself, Pregymatic will display a notice on the Website or send Users an email, so that you may review the changed terms prior to continuing to use the Services. As always, if you object to any of the changes to our terms, and you no longer wish to use the Services, you may deactivate your account. Unless stated otherwise, Pregymatic’s current Privacy Policy applies to all information that Pregymatic has about you and your account.
- If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, it is deemed that User hereby provides his/her/its consent to the changed terms.
Return And Consent
- You acknowledge that this Privacy Policy is a part of the Website’s Terms of Use and the other Services, and you unconditionally agree that by becoming a User of the Website and its Services your (i) assent to this Privacy Policy, and (ii) consent to Pregymatic using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.
- You also acknowledge that information provided by Pregymatic using their website or any social media platform should be considered as a treatment or medical advice. You are advised to contact qualified health professionals in person in case of a medical emergency. We encourage you to independently verify any information, you may see on the Website including information provided by a practitioner.
- Please note that (i) does not recommend or endorse any practitioners mentioned on the Website; and (ii) does not make any representations or warranties with respect to practitioners or the quality of the healthcare services they may provide, and (iii) does not grade practitioners.
Contact Us
- Your feedback is always welcome. If you have any questions or concerns about our privacy practices or your online privacy, do not hesitate to contact us. You may also contact us if wish to gain access to the personal data we hold about you or if you wish to request that your personal data be updated, rectified, deleted or blocked, or that we refrain from further use of your personal data, if you wish to withdraw any consent previously granted, or if you wish to object to the creation of individual user profiles.
- You may reach out to us as follows
Email: [email protected] [email protected] - Customer Care: 8838883233