Purchases made through the online store at www.pregymatic.com  or orders placed via social media channels or phone calls cannot be returned once purchased. However, we do offer full replacements for products that may have been damaged during transit. Replacement orders are promptly processed once our customer support team verifies the damage through email or phone communication. Any disputes will be resolved at the sole discretion of the management.

Please allow 7 to 8 working days for all refunds to be processed back to the customer’s original payment source.

Grievance Cell

We will address all concerns related to products and shipping within 24 hours of delivery. To assist us in resolving any issues, it is essential to provide pictures of the concerned items. Kindly direct all emails to [email protected] or call our helpline.

Cash on Delivery: Currently Unavailable.